Effective Date: 04/01/2026 (updated)
Swadeshi Mangoes, operated by Swadeshi Mangoes LLC (“we,” “our,” or “us”), operates the website swadeshimangoes.com and provides seasonal fruit distribution services through local pickup agents across Texas.
We are committed to protecting your privacy and safeguarding the personal information you share with us.
1. Information We Collect
We may collect the following information when you place an order or interact with us:
- Name
- Phone number, including WhatsApp number
- Email address
- GPS location, only if you provide permission
- Pickup location preference
- Order details, including varieties and quantities
- Payment method, such as Zelle or Cash
- Uploaded payment proof, such as a Zelle screenshot
- Shipment, pickup, and order history
- IP address, browser type, and website usage information collected through cookies or analytics tools
We do not store debit card, credit card, or bank account information on our platform.
2. How We Use Your Information
We use your information to:
- Process and confirm orders
- Communicate shipment, payment, and pickup updates
- Coordinate deliveries and pickups through local pickup agents
- Provide customer support
- Respond to inquiries or service requests
- Send promotional offers, new shipment announcements, or mango season updates if you have not opted out
- Improve our service areas, pickup locations, and logistics network
- Analyse location trends to better understand demand
3. Sharing of Information
We do not sell or rent your personal information.
We may share limited information only with:
- Authorised pickup agents or distribution team members to complete your order
- Website hosting, email, analytics, payment, SMS, or WhatsApp service providers
- Government agencies, legal authorities, or regulators if required by law
Pickup agents and staff are only given the information necessary to complete the order.
4. Data Security
We take reasonable steps to protect your information through secure website technology, restricted staff access, and encrypted connections such as SSL.
Sensitive payment information is not stored on our platform.
While we take reasonable precautions, no method of online transmission or storage can be guaranteed to be completely secure.
5. WhatsApp, SMS, and Email Communications
By placing an order, you consent to receive communications from us through WhatsApp, SMS, email, or phone call regarding:
- Order confirmations
- Shipment updates
- Pickup reminders
- Payment reminders
- Customer service messages
- Promotional offers and seasonal updates
You may opt out of promotional communications at any time by contacting us or replying “STOP” where applicable.
We may still send important order-related communications for active orders.
6. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to understand website traffic, user behaviour, and marketing performance.
You may disable cookies through your browser settings, although some website features may not function properly.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Request information about how your data has been used or shared
- Withdraw consent for future marketing communications
To make a request, contact us using the information below.
We may need to verify your identity before processing your request.
8. Location Information
With your permission, we may collect GPS or approximate location information to better understand where customer demand is strongest.
This helps us improve pickup coverage, create new pickup locations, and better serve communities.
We do not sell or share your location data for advertising purposes.
9. Data Retention
We may retain customer, order, invoice, tax, shipment, and communication records for as long as necessary for business, legal, tax, insurance, or compliance purposes.
Even if you request deletion of your information, we may still retain certain records if required by law.
10. Children’s Privacy
Our services are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13.
11. Third-party payments
We may use third-party payment processors such as Stripe to securely process online payments.
Payment information entered during checkout is handled directly by Stripe and is subject to Stripe’s privacy policy and security practices. We do not store full card details on our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Continued use of our services means you accept any updated policy.
13. Contact Information
Swadeshi Mangoes
Operated by Swadeshi Mangoes LLC
110 N Interstate Hwy 35
Round Rock, TX 78681
Phone: +1 (512) 777-1786
Email: [email protected]
14. Data Deletion Requests
If you wish to request deletion of your personal information, please contact us by email or WhatsApp.
Please include:
- Your full name
- Your phone number
- The email address used for your order, if applicable
Once we verify your identity, we will process your request within a reasonable timeframe unless we are legally required to keep certain records for tax, legal, customs, insurance, or compliance purposes.